Terms and Conditions

The use of the BENIDORMBENIDORMBENIDORM's and associate websites- You make

legitimate enquiries / bookings: a speculative or false or fraudulent

booking will be dealt with by BENIDORMBENIDORMBENIDORM's legal

department.BenidormBenidormBenidorm will use the telephone/e.mail address or

postal address to contact illegal enquiries/bookings. ''All e.mails sent for

enquiries - costings will be 'hotels' per person-'apartments/villas ' per

apartment,subject to availability at time of e.mail being received into your

intray.'' BenidormBenidormBenidorm will send

e.mails/vouchers/maps/invoices/information etc in the format from

BenidormBenidormBenidorm,if your computer does accept this format you must

inform BenidormBenidormBenidorm before your departure.No further charges or

refunds will be made by BenidormBenidormBenidorm for further

accommodation/transfers/flights charges you the client incurs.For not using

the documents provided by BenidormBenidormBenidorm. THE reference 'Hotel' in

brochures covers all accommodation and does not distinguish between local

classifications such as 'aparthotel'' hostal''pension' etc. Some of the

accommodation we use have annexes which are nearby for sleeping, with main

meals being taken in the main hotel. It is possible that you will be sharing

the hotel with a group from another country and consequently facilities can

vary according to mix and age of various nationalities. Vegetarianism is not

as popular on the continent as in the U.K. and meals provided may not be the

same standard as non vegetarian dishes with the more limited variety and

choice. The accommodation provided is only for the use of passengers shown

on the invoice/booking form as confirmed by us: subletting sharing or

assignment is prohibited. The client acknowledges that the star ratings vary

from hotel to hotel and quality of hotel/apartment/villa,the client also

acknowledges that rooms vary from hotel to hotel in size and decor. Rooms

can have twin or double beds with extra beds for triple and

quad'rooms,limiting space and access. Any facilities not open or not

available, are the hotels responsibility and not BENIDORMBENIDORMBENIDORM we

will when informed by the management contact you the client of any services

not available. When confirming hotel rooms with children it is your

responsibility to enter the correct ages before you confirm,failure to do so

can incur local charges by the hotel.Incorrect ages that do not match the

ages on the passport can incur local charges.Child ages for hotels are 12

unless staed. Apartments Apartments/Villas-include :

gas/water/electric/service department/weekly linen/towels

change,fridge,cooker or cooking rings,kitchen,kitchen

utensils,bathroom,terrace or balcony or double glazed

windows,gardens,lounge,swimming pool if in descriptions.All other facilities

including:air conditioning,heating,tv,washing

machines,toasters,kettles,fans.car park.safe deposit boxes..etc all have

local charges and if available at the apartment/villa in descriptions

shown.Benidorm Direct has no control of the facilities provided locally with

local charges not BENIDORMBENIDORMBENIDORM charges. On some descriptions on

our websites,some accommodation have different facilities in each

apartment,in the same block,this means different costings for these type of

accommodation.Please check before making your confirmation.E=e=

economy/M=m=mid range/Q=q=quality accommodations. Room allocation Every

effort will be made to provide precisely the kind of room you have booked,

and we will endeavor to convey special requests to 'Hoteliers'. However we

accept no liability for any failure to provide a special request which is

not specified in the brochure and for which no supplement is paid. Our

liability for the provision of additional facilities for which a supplement

is paid shall be limited to the brochure price of that supplement. Booking

for rooms with private facilities will be deemed to be effected by the

provision of either bath and w.c or shower and w.c.. Requests for one or the

other will be treated as requests only. When booking a double room requests

for a twin or double bed should be made clearly, otherwise it will be

assumed that either type is suitable. Three or four bedded rooms are

normally twin or double rooms plus an extra bed/folding beds, which may or

may not be suitable for an adult and space will be inevitably be restricted.

Single rooms are always scarce in hotels so book early. You may find these

rooms are not quite as good as twin or double rooms in terms of size,

location and general standard. You may pay a supplement for privacy rather

than facilities. Child prices' 12 years old and under in all hotels,are

classed as children,over 12 on day of arrival are classed as adults and

costings are adult costings. Child prices in some hotels 'Magic'Group

Benidorm' are 16 years old,if confirmed on invoice and places are available

at time of booking. Any free' child places are valid at time of booking,if

amendments are made the places may be withdrawn when amending the booking

and child places may be re charged at the hotel rate.We cannot hold prices

when amending hotel bookings.Early booking offers amended after booking will

be lost and charged at the normal rate.As we cannot hold rooms when re

amending rooms.As this would incur more deposit charges within 12 weeks and

loss of the deposit paid.No charges will be made by BENIDORMBENIDORMBENIDORM

for amending bookings out of our hands,Flight time changes are NOT the

responsibility of BENIDORMBENIDORMBENIDORM. Transfers from airports

(Benidorm Transfers / BenidormBenidormBenidorm Car/Taxi/Mpv/Mini-bus/Coach

ALL MODES of TRANSPORT will be used as on your confirmed invoice) 1-4

passengers taxi 5-8 passengers taxi.or 9-12 passengers taxi, 9-56 passengers

coach. All transfers are on a return basis. (we reserve the right to change

the 'mode' of transfer unless specified by you at the time of booking.We

also reserve the right to change the mode of transport if ' Industrial

action ' beyond our control and disrupts flights and timings beyond our

control.Road Traffic accidents etc.). Transfers to/from Accommodation. On

certain hotels/villas/apartments it is unable to get close to the entrance

or drop off near the blocks due to small streets or parking

restrictions,every effort will be made to get as close to the blocks as

possible.We cannot be held responsible for clients having to walk from the

vehicle due to these restrictions. 'For clients with wheelchairs or medical

problems' ''Clients at the time of booking must make it clear if any clients

have walking or disabilities which may affect the clients from entering the

vehiicle without assitance.BenidormBenidormBenidorm/Benidorm Transfers does

not accept any clients who cannot walk unaided onto the vehicles.If clients

need vehicles adapted for wheelchairs please ask for a quote and

availability.No responibility by BENIDORMBENIDORMBENIDORM/BENIDORM TRANSFERS

for not informing us of any client with any form of disability, at the time

of booking .You must inform us of any client with a collapsable

wheelchair.You will be charged £25.00 to amend the booking/no refunds if you

wish to cancel a confirmed booking for not informing us at the time of

booking. No assistance will be given by the drivers for any client unable to

walk onto any vehicle,this is a Spanish insurance directive and legally

binding on Spanish transfer vehicles. ''Accommodation only clients'' 'Excess

Transfers Charges' 'It is the responsibility of you the client,to inform

'BenidormBenidormBenidorm ': To provide with the correct address of

accommodation the correct number of passengers,to which you require the

transfers to,and from the accommodation,and correct, flight times/flight

numbers/dates of arrival & departure, 'BenidormBenidormBenidorm will not be

held responsible for incorrect information supplied by you the client

regarding transfers.' All information must be entered onto the 'booking

form' provided. The 'Timings' provided by you are the exact timings the

'coach/taxi' will be available on the day specified.Every hour the

coach/taxi has to wait for you the client after the agreed time will be

charged at £20.00 per hour.This will be charged back to your credit/debit

card on the day of travel or the day of delay,which ever is nearest to the

delay timings.If payment cannot be taken from the credit/debit card we will

invoice you on your return to the U.K. for payment. The charges are made by

the 'coach/taxi company and not

'BenidormBenidormBenidorm','BenidormBenidormBenidorm' collects the payment

and transfers all monies to the coach/taxi company as agreed. Flights booked

by you the client with another company are not the responsibility of

'BenidormBenidormBenidorm'. It is the responsibility of the adult with child on

transfers to secure baby seats and seat belts. Baby seats have to be booked

in advance at time of booking. Shared transfers do not allow baby seats.

Children under 12 years of age are not allowed to travel in front seats of

vehicles,if you place in the front seat the responsibility will be with the

client who booked the transfers. 'Not BenidormBenidormBenidorm/Benidorm

Transfers.' BenidormBenidormBenidorm/Benidorm Transfers does carry

unaccompained minors. Some drop off areas in Benidorm and other

resorts,cannot be dropped off or collected outside the accommodation due to

local parking restrictions,we will however get as close to your

accommodation as possible. You must re check transfers at least 24 hours

before your return transfer on the telephone numbers provided on your

accommodation voucher. The pick up time you will be given is the time the

transfer will commence,you must be outside the designated area 15 minutes

before pickup time,the resort is always busy and in some situations the

transfer vehicle could be delayed due to traffic congestion ''etc''. Please

be patient as the transfer vehicle will arrive for your collection. 'Free

key collection is provided if you the client provides the correct address at

the time of booking,and it is within 1000' metres of the accommodation as on

your voucher.' 'The official 'BENIDORMBENIDORMBENIDORM' voucher must be

provided in exchange for the transfers,no other Taxi or person will be

accepted, any other mode of transfer you take on either leg of the transfer

will be at the clients expense and not BENIDORMBENIDORMBENIDORM's, only the

transfers provided by BENIDORMBENIDORMBENIDORM will be used by you the

client' and no further charges will be made by BENIDORMBENIDORMBENIDORM for

non compliance of the terms and conditions of BENIDORMBENIDORMBENIDORM.'

Transfer payments: 84 - 1 night cancellation of transfers are non -

refundable,no amendments,or upgrades once payment has been made.Delays due

to unforeseen circumstances,.i.e Road Trafic accidents/congestion are beyond

are control.Missed flights are not the repsonsibility of

BENIDORMBENIDORMBENIDORM. You the 'client' must provide with the correct

address and named accommodation,as will be printed on the transfer voucher.

This is the address that the transfer will be taken to,if this is incorrect

you must notify BenidormBenidormBenidorm by e.mail/fax or correpsondence at

least 48 hours before departure. All return transfers,clients must be

outside the agreed pick up point at least 15 minutes before departure

time.If not avaialble at agreed pick up time the transfer will leave as

agreed,and no further charges will be made for excess transfer charges or

missed flights. Any flight delays,please inform the office 0044 161 861 9190

in office hours,and no excess charges will apply,out of office hours please

contact the Telephone number provided on your Transfer voucher,if not

informed,excess charges will apply as above costings .

BenidormBenidormBenidorm operate fully licensed taxis and coaches,all

maintained to Spanish regulations,all transport is legally bound in Spanish

law. Where a booking is made by telephone the booking is subject to

BenidormBenidormBenidorm's terms & conditions. Where two or more people are

included on the same booking,the person who made the booking shall be deemed

to have done so on the basis that he/she acts as the party leader for all

the passengers travelling. The destination and pickup addresses on your

VOUCHER are the addresses to where you will be dropped off and picked

up,only. If you wish to change these addresses you must notify Benidorm

Direct in writing or by e.mail or by fax at least 48 hours before

departure.Charges apply. You the client must provide a contact 'Mobile or

landline telephone number in case of emergency,so

BenidormBenidormBenidorm/Benidorm Transfers can contact you to change

arrangement or pick up times.A charge of £25.00 is payable to re issue

confirmed bookings/vouchers. Road traffic accidents en route can delay or

add extra times to your journey,if no Mobile or landline telephone numbers

are provided at time of booking no extra charges will be made by

BenidormBenidormBenidorm/Benidorm Transfers for other modes of transfers you

the client has paid for,or if missed flights occur due to the above

procedures not being provided at the time of booking Security Alerts-Any

delays caused from Airlines/Airports due to security alerts will have a

knock on affect and delays will occur to transfers,if you are delayed please

keep us informed,you will also experience delays for transfers,due to the

delays to other clients,please wait at the designated area until the

transfer vehicle arrives.No other charges will be made by

BENIDORMBENIDORMBENIDORM for not taking the agreed transfer.Please be

patient and wait for the transfer,security at airports and your safety is

paramount. Clients are allowed one suitcase (20 kg) and one item of hand (5kg)

luggage per person,excess baggage will charged locally by the taxi or coach

company.Buggies/wheelchairs etc are classed as excess items and local

charges can apply if the vehicle has to be upgraded to accommodate the

excess items. No alcohol may be consumed in any of the vehicles provided by

BenidormBenidormBenidorm,any client thought to be under the influence of

alcohol will not be permitted into the vehicles. BenidormBenidormBenidorm

will use every reasonable means to ensure that the vehicle wil be on time

for the period of the hire,and that it reaches its destination on

time.BenidormBenidormBenidorm will not be liable for any delays out of our

control. Clients property is their responsibility and all items are carried

at the owners own risk. ''Any clients soiling the interior of vehicles will

have a charge of 35 euros - 75 euros for cleaning re charged back to the

card used for confirmation'' Any lost or damaged items you must check your

own Travel Insurance. BenidormBenidormBenidorm will endeavour to carry the

passengers with the minimum disruption and inconvenience to his/her

destination shown on the confirmation voucher. However events out of our

control may prevent the achievement of this responsibility examples of

circumstances which are not within our control(check list below) # accidents

causing delays to the vehicle # # exceptional or severe delays to the

vehicle # # compliance with requests to the police # # deaths and accidents

on the road # # unforeseen traffic delays # # industrial action by third

parties # # problems caused by other customers # # other circumstances

affecting passenger safety # # road closures due to local fiestas or other

events # # properties that are not accessible to type of service booked #

BenidormBenidormBenidorm carry passengers to registered

hotels/villas/apartments. When transfer vouchers have been issued these are

the times that pick ups will be made,any changes made by you the client will

incur amendment charges as described below.Flight time changes are not the

reponsibility of BenidormBenidormBenidorm. (Any amendments to confirmed

transfer details will incur a £25.00 amendment charge to re issue new

transfer vouchers.) Any client who changes the confirmed accommodation

address on arrival and not the accommodation confirmed will incur a local

charge of 35 euros / £25.00 , if not paid on arrival.This will be taken from

the card details made to pay the confirmed transfer.On the day of the

transfer.If no payment can be taken the transfers will be cancelled for not

informing BENIDORMBENIDORMBENIDORM before or on arrival day,and no further

charges will be made to you the client for other charges incurred,and no

refunds for not carrying out the contract agreed with

BENIDORMBENIDORMBENIDORM as on your transfer voucher.And confirmed booking

made. All bookings have to be made within 24 hours of departure,

BBENIDORMBENIDORMBENIDORM will not accept bookings with in 24 hours of

departure. No bookings are final until you have a confirmed booking

reference. Vouchers for transfers. You must provide the voucher provided by

BENIDORMBENIDORMBENIDORM/BENIDORM TRANSFERS NO' other voucher will be

accepted,You must keep the transfer voucher for your return journey and

provide your voucher for the return journey.Local charges will apply for non

compliance of the Terms & Conditions of BenidormBenidormBenidorm' and no further

charges will be made for not providing the correct voucher.Local drivers can

refuse to carry out the transfers with out the correct vouchers. No

liability will be accepted By BENIDORMBENIDORMBENIDORM for non compliance of

the terms & conditions.No voucher no transfers.If you receive your voucher

by e.mail and do not reply that you have opened and printed the voucher,and

do not reply before departure your voucher will not.' be activated for

transfers .All monies paid will be lost.By you the client for not carrying

the procedures of BENIDORMBENIDORMBENIDORM/BENIDORM TRANSFERS. ''E.mail

vouchers must be activated by return e.mail,that you open and print,this is

the only voucher that will be accepted by the drivers,any further local

charges by the drivers or refusal to enter the transfer vehicle for not

producing the correct voucher or no voucher,will not be the responsibility

of BENIDORMBENIDORMBENIDORM-BENIDORM TRANSFERS,And no further charges or

refunds will be given for not carrying out the correct procedures which you

have signed by the secure website of BENIDORMBENIDORMBENIDORM-BENIDORM

TRANSFERS.'' -------------------------------------------------------- 'Euro

payments transfers 1.19 euros to sterling conversion at time of

payment.' ---------------------------------------------------------

APARTMENTS/VILLAS/BUNGALOWS/STUDIO 2 passengers maximum. 1 bedroom 4

passengers maximum 2 bedroom 6 passengers maximum 3 bedroom 8 passengers

maximum. 4 bedrooms 10 passengers maximum. ELECTRICITY The voltage in Spain

is 220v and all plug sockets are two pin adapters,they can be used and

adapted for three pin plugs.Many properties have a fuse box usually situated

above the entrance door,or in a cupboard in the kitchen.All

apartments/villas will have the electric in the off position on arrival,as a

safety measure,just switch on the master switch in the fusebox. If all

lights and appliances are on at one time the tripper switch will activate

and turn all lights off as a safety measure. GAS Most properties in Spain

operate on Butane bottled gas.On arrival most bottles are stiuated in the

kitchen under the sink or in a outhouse next to the kitchen,switch on at top

of bottle.Turn on on arrival to release the gas,it is advisable when not in

use to turn off the gas nozzle on top of the bottle as a safety measure. 1

set of keys is provided on arrival for apartments/villas if another set is

required please enquire locally. Any items in

apartments/villas:i.e:pots.pans.gas.linen.cutlery.That has been misplaced or

damaged by the previous client or not reported by the previous client,please

call or telephone the local office,and they will repair or replace any items

reported.If not reported and no report has been logged in the office for

repairs,then BenidormBenidormBenidorm cannot be held responsible on return

to the U.K. No consumables are provided on arrival in apartments,i.e.

soap.toilet tissue etc.Heating as Spanish rental regulations,is 1 appliance

per unit,if more heating is required ask locally,if available this will be

brought to the accommodation and local charges could apply. Swimming

pools/escalators,elevators, can be out of action due maintenance problems or

repairs,or seasonal,this is out of our control,and is solely the

responsbility of the local management and not BenidormBenidormBenidorm.

Swimming pools. Swimming pools are open in apartments between June-September

depending on weather conditions and maintenance of the pool. Sunloungers at

apartments/villas are not the responsibility of BenidormBenidormBenidorm' as local

charges can apply if available. Indoor swimming pools are open all year at

the discretion of the local management,repairs and safety procdures can mean

closure of the pool and 'BENIDORMBENIDORMBENIDORM' have no control of local

procedures.And cannot accept liability for local procedures.

Apartment/Villas We do not operate a luggage room service,luggage is the

clients responsibility. Apartments/villas can be occupied on arrival day

from 17.00 hours Apartments/Villas must be vacated on departure day by 10.00

hours. Hotels can be occupied on arrival day by 14.00 hours. Hotels must be

vacated on departure day by 10.00 hours. Deposits Deposits for

apartments/villas are local charges from 60 - 250 ? Depending on location

and individual blocks local charges. Occupation is 17.00 hours on arrival

day // departure day10.00 hours vacate and return keys as local procedures,

failure to return keys on time will incur local charges deducted from your

deposit.Or more payable if you delay clients waiting to enter the

accommodation you have vacated. Late departures or early departures who

cannot claim the deposit back this will be mailed back to the UK,and NOT by

BenidormBenidormBenidorm,Local deposits are not the respnosibility of

BenidormBenidormBenidorm as we do not take the deposit. Final balances All

final balances will have vouchers/tickets sent by recorded delivery/or

e.mail. T.V'S can be hired locally if available.Sky T.V. is Not available .

Air-conditioning if available incurs local charges. BenidormBenidormBenidorm

has no control of operational times in hotels of air-conditioning.

BenidormBenidormBenidorm has no control over operational times and repairs

of air-conditionig in villas/apartments. Balconies Please ensure children

are not left alone on balconies/terrace,as balcony design and furniture may

tempt children to climb,do not leave children unsupervised on balconies.

Always check the depth of swimming pools before entering the pool,always

check the water is clear,if not do not swim or enter the pool,until

cleaned.Never dive or jump into swimming pools until you have checked the

depth of the water. Do not throw objects in or near the pool,never carry

glass near a swimming pool.Lifeguards are not on duty at all pools. Always

follow the local swimming pool instructions at the pool area. Baby cots can

be hired and paid for locally if available. Insects are common in Warmer

climates-ants-mosquitoes-cockroaches are common place and cannot harm

you,the accommodation will sometimes have insects in this does not mean the

accommodation is dirty,as in the U.K. in summer bluebottles,moths,wasps all

enter properties in warmer weather as they do in warm climates. ''Car

Parking cannot be pre booked before arrival, you can book car parking spaces

if available with a local charge,''BenidormBenidormBenidorm will accept 'No

claim' for car parking spaces'',as a local charge applies if places

permit.'' BOOKING CONDITIONS 1. RESERVATIONS ALL BOOKINGS ARE SUBJECT TO

AVAILABILITY AT THE TIME A WRITTEN BOOKING AND APPROPRIATE PAYMENT ARE

RECEIVED AT THE OFFICE AND ARE SUBJECT TO THE FOLLOWING TERMS AND

CONDITIONS. YOUR SIGNATURE OR THAT OF YOUR AUTHORISED AGENT ON A BOOKING

FORM WILL BE TAKEN AS ACCEPTANCE ON BEHALF OF ALL MEMBERS OF THE PARTY.

SHOULD IT BE IMPRACTICAL FOR A WRITTEN BOOKING TO ARRIVE AT OUR OFFICES

PRIOR TO A CLIENTS DEPARTURE (E.G. IN THE CASE OF LAST MINUTE BOOKINGS MADE

BY TELEPHONE), RECEIPT OF PAYMENT BY CREDIT CARD, DIRECT BANK TRANSFER OR

ANY OTHER ARRANGEMENT MUTUALLY AGREED CONSTITUTES ACCEPTANCE OF OUR BOOKING

CONDITIONS. NO BOOKING CAN BE REGARDED AS FIRM UNTIL CONFIRMATION IS

RECEIVED. FLIGHTS CONFIRMED / AMENDMENTS WILL INCUR £25.00 PER PERSON PLUS

RE COSTING. FULL CONFIRMATION WILL BE SENT VIA : E.MAIL / OR ROYAL MAIL WITH

IN 7 WORKING DAYS.LATE BOOKINGS WILL HAVE ALL VOUCHERS/BOOKING

FORM/INFORMATION/MAPS ETC. SENT BY 'RECORDED DELIVERY OR SPECIAL

DELIVERY'.THIS WILL REQUIRE A SIGNATURE TO 'RECEIVE' THE INFORMATION PACK,IF

THE ROYAL MAIL LEAVE A 'FORM LEFT' REQUIRING YOU TO COLLECT THE ITEM FROM

THE POST OFFICE,IF YOU FAIL TO COLLECT THE ITEM,A CHARGE OF '£15.00' WILL BE

MADE TO RE SEND A NEW VOUCHER PACK'. ''E.MAIL VOUCHERS TO BE RE SENT AFTER

CONFIRMATION WILL BE CHARGED AT £5.00 PER VOUCHER''NO OTHER VOUCHER WILL BE

ACCEPTED AT THE ACCOMMODATION'' ''Only the persons name on the ' voucher can

collect keys or enter the hotel room as specified on the voucher'Amendments

or name changes incur £25.00 amendment fee.'' Hotel / Apartment / Villas /

Transfers Confirmations. ''Any refunds which are due will be paid back to

the credit/debit card provided by the client within 5 working days,if

bookings or refunds are to be made.'' ''Any 'book online' balances will be

taken with the credit/debit card used on the initial deposit paid,unless

otherwise stated at time of booking''.All balances will be taken from the

card used on the first balance,unless instructed before the balance due

date. Invoices/vouchers will posted within 7 working days of confirmed

bookings/final balances being made.The invoice clearly states NO REMINDERS

are sent .Payments can be made on the balance due date by:Credit/debit

card/cheque/postal orders or cash into Benidorm Direct's bank account.

''Final voucher/Information packs,which are lost or misplaced after delivery

will have a charge of £25.00 to re send new vouchers/information pack.''

''No clients can enter the accommodation without the Benidorm Direct

voucher'' ''E.MAIL Bookings when confirmed on the SECURE ONLINE SYSYTEM SSL

125 BIT An automatic response e.mail is sent no monies are taken until

confirmation is confirmed to you with a reference.All quotes by e,mail are

given on the day and stand on the day after that date the quoted

accommodation will have to be re checked for price and availability.No

monies are taken until accommodation is confirmed.Flights booked by you the

client are not BENIDORMBENIDORMBENIDORM'S responsibility.'' ''Any bookings

made within 12 weeks are classed as late bookings and you AGREE & accept the

booking conditions of BENIDORMBENIDORMBENIDORM '' ''No amendments can be

made within 14 days of arrival to the Destination as on your invoice. Any

amendments to confirmed bookings within 21 days of arrival,will incur £15.00

per person amendment charges for hotel bookings,and re costed and if

availability permits amendments. Amendments with in this period for

apartment/villa confirmed bookings will incur £30.00 amendment per apartment

if availability permits.'' ''Amendments 84-21 days before arrival £25.00 per

booking amendment fee and re costed if availability permits.'' Transfers -

Confirmations. 'Transfer Booking/confirmations are payable in full.No

refunds are applicable once confirmed.To amend a booking to another date or

time can be done if available vehicles are available on the confirmed

rota.Cancellations are non refundable.''..'' £25.00 amendment charge is

applicable for every time or date change''. Amendment charges to confirmed

bookings will incur a £25.00 charge per amendmen. Cancelations will incur a

£25.00 amendment charge and re costed,any free child places or requests

could be lost due to availability. ''Any amendments to confirmed bookings

have to be sent via e.mail or correspondence to reach the office before the

days noted as above.'' No amendments will be dealt with on the telephone.

''Any fluctuations in currency rates may have surcharges made applicable due to the gbp pound decreasing in value.'

2.INSURANCE AS A CONDITION OF BOOKING YOU ARE REQUIRED TO TAKE OUT OUR

RECOMMENDED HOLIDAY INSURANCE OR ARRANGE A POLICY YOURSELF PROVIDING

COMPARABLE OR GREATER COVER UNDER ALL SECTIONS. OUR INSURANCE IS CONSIDERED

TO PROVIDE ADEQUATE COVER FOR NORMAL REQUIREMENTS AND IT IS YOUR

RESPONSIBILITY TO ARRANGE ANY ADDITIONAL COVER YOU MAY REQUIRE. IT IS

STRONGLY ADVISED THAT INSURANCE IS TAKEN OUT AT THE TIME OF BOOKING.PLEASE

NOTE IF YOU DO NOT TRAVEL WITH TRAVEL INSURANCE COVER,A TOUR OPERATOR OR

FLIGHT SUPPLIER MAY NOT ALLOW YOU TO FLY,AND NO REFUNDS WILL BE MADE BY

BENIDORM DIRECT FOR NOT PURCHASING TRAVEL INSURANCE FOR ALL PASSENGERS

TRAVELLING. 3. PAYMENT WHEN MAKING A BOOKING LESS THAN 12 WEEKS PRIOR TO

DEPARTURE DATE PAYMENT IN FULL IS REQUIRED AT THE TIME OF BOOKING. WHEN

MAKING A BOOKING MORE THAN 12 WEEKS PRIOR TO DEPARTURE A DEPOSIT IS REQUIRED

WHICH IS NON REFUNDABLE. APEX PAID IN FULL ON CONFIRMATION - NON REFUNDABLE.

FLIGHT / TRANSFER DEPOSIT AS INSTRUCTED. THE BALANCE IN FULL MUST BE PAID NO

LATER THAN 12 WEEKS BEFORE DEPARTURE. IN THE EVENT OF PAYMENT NOT BEING

RECEIVED IN FULL BY THE DUE DATE WE RESERVE THE RIGHT TO CANCEL ARRANGEMENTS

MADE AND LEVY CHARGES AS IN BOOKING CONDITION 6 BELOW ALL CREDIT CARD

PAYMENTS ARE SURCHARGED AT 2.25% UNLESS OTHERWISE STATED. / DEBIT CARDS

0.40p. Business credit cards a surcharge of 2.7% will be applied. If the

payment or part payment is made buy someone other than one of the passengers

shown,you must supply the full correct payment holder details shown on the

booking form.If at a later date we become liable for any charge backs from a

result of the payment made by a third party on behalf of you we reserve the

right to retrieve the losses from you.We reserve the right to pass on all

your details to the relevant authorities where we feel payments have been

made by fraudulent means. If payment after confirmation is declined by the

credit/debit card provider then BENIDORMBENIDORMBENIDORM will pursue clients

through the courts to re claim the amounts payable to the

hotel/apartment/transfers etc. If a cancelleation is made by you over the

telephone,we will note the date and time but we cannot accept the

cancellation until a written statement has been received at our offices.And

cancellation charges will apply as per Terms & Conditions above.

ACCOMMODATION STARTS THE DAY CONFIRMED ON YOUR INVOICE / VOUCHER,IF YOU

ARRIVE ON A NIGHT FLIGHT,THE ACCOMMODATION WILL BE BOOKED FROM THE DAY

BEFORE,IF YOU LEAVE ON A NIGHT FLIGHT YOU WILL HAVE TO DEPART AT 10.00 ON

THAT DAY OR PRE BOOK AN EXTRA NIGHTS STAY. Final balances can be made via

the ' Secure booking facility ' on the balance due date,quoting your

reference number and accommodation,on,www.benidormbenidormbenidorm.com.

"Euro payments no charges will be incurred by 'BenidormBenidormBenidorm' for

transferral of money to the Euro account. All charges will be made by the

sender." "All Euro credit card transactions will be charged at : All

costings for Euros/Dollars $ will be converted to payment to GBP Sterling as

the bank charges in the UK Zone.As below:BenidormBenidormBenidorm's bank

account is held in the UK. 1.19 Euros to Sterling +2.25% credit card

charge." U.S.A payments Dollar to the Euro 0.65 = total amount = credit card

charges 2.25% U.S.A payments Dollar to the £ 1.65 = total amount = credit

card charges 2.25% Policy of Privacy and Protection of Data of

BenidormBenidormBenidorm Certificate use SSL. All the forms of booking are

sent through Secure Server by means of the technology of coding SECURE

SOCKET LAYER 'SSL' to transmit their personal data. SSL uses a private key

to codify the data that transfer by a connection SSL.As much Netscape

Navigator as Internet Explorer is compatible with SSL. It can verify that

the transmission is safe by looking for an icon of padlock closed in the

inferior bar of the window of its navigator or veryfying that the direction

of the page begins by https. Security Socket Layer of 128 bits.It is

actually the data transfers system which is the most secure in the world.If

somebody could interfere with its data it would receive them corrupt and

unsuitable. Fulfillment of Regulation of NRIS . In BenidormBenidormBenidorm

we do not have databases or customer information in our servers,all the

information of the company is treated outside Internet Network.The changes

are made through real PDQ outside our servers. With this we assure you using

your Credit card you can enjoy the same protection as paying in a

bank-supermarket-garage/petrol staion etc.

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